NEOVOLT BW-BAT-9.6P is back on the approved list, but check the model carefully

What changed on 7 October?

The Clean Energy Council has lifted the suspension of one NEOVOLT battery model, the BW-BAT-9.6P, effective 7 October 2026. The CEC says NEOVOLT supplied the information needed to resolve the outstanding corrective action for that model.

That means a battery confirmed as the relisted BW-BAT-9.6P can again be installed and may qualify for Small-scale Technology Certificates, subject to the normal scheme and network requirements. There is an extra detail worth paying attention to: only batteries with the nameplate details accepted by the CEC are eligible.

The model had been suspended from 15 September to 6 October. Installations completed during that suspension period are not eligible for STCs for that model.

Six NEOVOLT variants are still suspended

This is not a blanket return of every affected NEOVOLT battery. The following models remain suspended:

• BW-BAT-9.6P I
• BW-BAT-9.6P II
• BW-BAT-9.6P III
• BW-BAT-9.6P IV
• BW-BAT-9.6P V
• BW-BAT-9.6P VI

Those suspended variants remain ineligible for STCs, and they may also be ineligible for programs or network requirements that depend on the CEC Approved Products list.

Is this a battery safety recall?

No. The CEC has been quite clear about this. It says the suspension was not based on a product recall or an identified product safety issue.

The remaining issue concerns compliance documentation and product nameplates. Labels on some products supplied in Australia were inconsistent with the labels in the testing and certification documents originally supplied to the CEC.

That distinction matters. A product-listing problem can still affect a rebate or STC claim, but it should not be described as a battery safety recall when the CEC has explicitly said it is not one.

What should someone buying a NEOVOLT battery check?

If a quote includes a NEOVOLT BW-BAT-9.6P, ask the installer to confirm the exact model and check the physical nameplate against the current CEC listing before installation. Do not rely on a quote that simply says "NEOVOLT 9.6 kWh battery" without identifying the model properly.

The CEC has published the nameplate details that distinguish the eligible BW-BAT-9.6P stock. That is the source to use if there is any doubt.

This is also a useful reminder for any battery purchase. The brand name is not enough. STC eligibility is tied to the approved product and the scheme rules in force when the system is installed.

For the broader incentive rules, see our Victorian battery rebate and federal discount guide. If you are adding storage to an older solar system, the battery retrofit guide covers the inverter and connection questions that matter as well.

What if you already own one?

If your battery is already installed and operating, there is no CEC statement telling owners to switch it off because of this suspension. Again, the CEC says the decision was not based on an identified safety issue.

If you are unsure which variant you have, whether an STC claim was affected, or what the listing change means for your installation, check the battery nameplate and contact your retailer or NEOVOLT. The CEC also directs consumers to the manufacturer or retailer for questions about operation, warranty and servicing.

For general battery sizing, backup and power-output questions, our Melbourne solar battery guide goes into the practical side in more detail.